Iowa Office of Ombudsman


Any and all information collected at this site will be kept strictly confidential and will not be willfully disclosed to a third party. Any personal information (such as full name, address, email address, telephone number and/or other identifiable information) you provide on this site is voluntary and will not be used in ways to which you have not consented.


The Office of Ombudsman maintains several email lists to facilitate distribution of legislative information to interested persons. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to not divulge the email addresses of our list subscribers to anyone but the Legislative Services Agency staff who maintain the products produced for these lists.


Some parts of this site require a subscription with a login name and password for access, such as bill tracking. Our web site's logs for these areas may include personally identifiable information. We do not sell, rent, loan, trade, or lease this subscriber information to anyone. This information is available only to the Legislative Services Agency staff who maintain these web site services.


The Office of Ombudsman Web Site does collect and store information about internet connections of visitors to the site who read or download information. We use this information to track web site usage, measure site traffic, improve site navigation and information, and provide better services to the public. Information collected may include: the domain name used to access the Internet, the type of web browsing software used to view our site, the date and time of access, and the platform used (i.e. Windows, Macintosh or Unix). No attempt is made to link these log entries with the individuals that actually browse the site. This information is never sold, given, or disclosed to third parties.


This Office of Ombudsman web site links to other private web sites and is not responsible for the privacy practices or the content of such web sites. Upon leaving the Iowa Citizens/Aide Ombudsman web site, users are encouraged to read the privacy statements of each website that collects personally identifiable information.


By using this site, you signify your agreement to the terms and conditions of this Office of Ombudsman Online Privacy Policy. If you do not agree to these terms and conditions, please do not use the site. We reserve the right to change, modify, or update this statement at any time without notice. Please check this page periodically for any changes. Your continued use of this site following the posting of any changes to these terms shall mean that you have accepted those changes. If you have any questions or concerns, please contact us at: or:

Office of Ombudsman
First Floor, Ola Babcock Miller Building
Des Moines, Iowa 50319
PHONE: 515.281.3592 or 888.426.6283
FAX: 515.242.6007

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