Iowa Office of Ombudsman

Contact Us

We are available Monday through Friday, 8:00 am to 4:30 pm.


We are experiencing a historically large volume of complaints.

Please consider using our complaint form if you wish to file a complaint.

For general questions for the Ombudsman’s Office, use our Contact Us form below.

If you prefer to call, email, or write a letter, contact information is also provided.


Contact Us


Call Us


Telephone: 515-281-3592

Toll Free: 1-888-426-6283

(TTY) Teletypewriter:


Fax: 515-242-6007


Email Us


For general inquiries only

If you wish to file a complaint, please click here.

To file a complaint as a whistleblower.





Send Us Mail


Office of Ombudsman

1112 E. Grand Ave

Des Moines, IA 50319


Mail between inmates and our office must be delivered unopened under Iowa law.


Printable Complaint Form:


Visit Us


In-person meetings are by appointment only.  Please call beforehand to see if we can address your complaint over the phone or to make an appointment.


Ola Babcock Miller Building

1112 E. Grand Ave

Des Moines, Iowa 50265


We are located on the first floor, West Wing.




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